cisco training

Cisco Training

We offer a range of courses which include but are not limited to:

All ACD and Non-ACD Handsets & Unified Voicemail for End User, Super User and Train the Trainer

All Attendant Consoles
All ACD and Non-ACD Soft Clients

Cisco Unified MeetingPlace Express
Cisco WebEx Meeting Centre
Cisco WebEx Training Centre.
Cisco WebEx Event Centre
Microsoft Office Communicator/Microsoft Lync – End User
Cisco Jabber

Cisco Telepresence

Cisco Unified Communications Manager Express Administration
Cisco Unified Communications Manager (CallManager) Administration
Cisco Unity Administration
Cisco Unified ICM & Unified Contact Centre Enterprise & Hosted WebView Reporting
Cisco Unified Intelligence Suite Reporting and Intelligence Centre (CUIC)
Cisco Unified Contact Centre Express Historical Reports
Cisco UCCX Supervisor Basic Administration
Cisco UCCX Administration .
Cisco UCCX Scripting
Cisco UCCE Administration
Cisco Customer Voice Portal (CVP)

Cisco Spark

 

 

1UC are delighted to now offer interactive guides, see below for an example of Cisco Jabber. Click here for a full screen version.

To request a quote for cisco training, please get in contact with  the form below;

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