We offer a range of courses which include but are not limited to:
All ACD and Non-ACD Handsets & Unified Voicemail for End User, Super User and Train the Trainer
All Attendant Consoles
All ACD and Non-ACD Soft Clients
Cisco Unified MeetingPlace Express
Cisco WebEx Meeting Centre
Cisco WebEx Training Centre.
Cisco WebEx Event Centre
Microsoft Office Communicator/Microsoft Lync – End User
Cisco Unified Communications Manager Express Administration
Cisco Unified Communications Manager (CallManager) Administration
Cisco Unity Administration
Cisco Unified ICM & Unified Contact Centre Enterprise & Hosted WebView Reporting
Cisco Unified Intelligence Suite Reporting and Intelligence Centre (CUIC)
Cisco Unified Contact Centre Express Historical Reports
Cisco UCCX Supervisor Basic Administration
Cisco UCCX Administration .
Cisco UCCX Scripting
Cisco UCCE Administration
Cisco Customer Voice Portal (CVP)
1UC are delighted to now offer interactive guides, see below for an example of Cisco Jabber. Click here for a full screen version.
To request a quote for cisco training, please get in contact with the form below;