|Who are we?|
|1UC is the trading name for 1 Unified Collaborations Limited (06020171) registered at; 11 Chailey Crescent, Saltdean, Brighton, East Sussex, BN2 8DP, firstname.lastname@example.org TEL: 020 3642 3444. We provide Unified Communication and collaboration training for companies who wish to enhance their training programme for End Users and Admins.|
|What does this Policy cover?|
|We at 1UC take your personal data seriously. This policy:(a) sets out the types of personal data that we collect about you(b) explains how and why we collect and use your personal data
(c) explains how long we keep your personal data for
(d) explains when, why and with who we will share your personal data;
(e) sets out the legal basis we have for using your personal data;
(f) explains the effect of refusing to provide the personal data requested;
(g) explains the different rights and choices you have when it comes to your personal data;
(h) explains how we may contact you and how you can contact us.
|What personal data do we collect about you?|
|We collect the information necessary to be able to provide training services compatible to your business needs. This information includes: Name, contact details, address, identification documents, System information, company information, staff contact details, secure log in details, hardware and software information.|
|Where do we collect personal data about you from?|
|The following are the different sources we may collect personal data about you from:Directly from you. This is information you provide while searching for Unified Communications and Collaboration training for your companyFrom an agent/third party acting on your behalf. e.g. Contractors, partners
Through publicly available sources. We use the following public sources:
o 1UC Website
By Reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or another company.
|How and why we use your personal data?|
|We use your personal data to ensure we provide the correct UC training service for the needs of your company. We will initially collect basic information on you such as contact details, company address, number of employees within your organisation and potentially information about the business systems, hardware and software that you currently use.|
|How long do we keep your personal data for?|
|We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.When determining the relevant retention periods, we will take into account factors including:(a) our contractual obligations and rights in relation to the information involved;
(b) legal obligation(s) under applicable law to retain data for a certain period of time;
(c) statute of limitations under applicable law(s);
(d) (potential) disputes;
(e) if you have made a request to have your information deleted; and
(f) guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your information once this is no longer needed.
|Who do we share your personal data with?|
|Your personal data is shared with the employees of 1 Unified Collaborations Limited (06020171) t/a 1UC and any 3rd party suppliers which you have explicitly given permission to share your information with.|
|What legal basis do we have for using your information?|
|For prospective clients, contractors, current clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess the suitability of a particular training services for your company.For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you or to work within your systems.|
|What happens if you do not provide us with the information we request or ask that we stop processing your information?|
|If you do not provide the personal data necessary or withdraw your consent for the processing of your personal data, we may not be able to meet our contractual obligations in providing training services.|
|What rights do you have in relation to the data we hold on you?|
This is so you’re aware and can check that we’re using your information in accordance with data protection law.
The right to rectification -You are entitled to have your information corrected if it’s inaccurate or incomplete.
The right to erasure -This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
The right to restrict processing -You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
The right to data portability -You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our business systems and theirs safely and securely, without affecting its usability.
The right to object to processing -You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
The right to lodge a complaint -You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
The right to withdraw consent -If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
· baseless or excessive/repeated requests, or
· further copies of the same information.
Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
|How will we contact you?|
|We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.|
|How can you contact us?|
|If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact Ash Webster email@example.com Tel: 020 3642 3444|